Turn on your phone and enter "*228," then press "Send." Press "2" when prompted to perform the update.
This update boosts your phone's roaming capability, so it stays on the Verizon Wireless network as often as possible.
If you wish to update roaming capabilities on your phone, skip this step.
Press the "2" key on your phone to update the roaming capability of your phone.
To power cycle, take out your phone's battery while the device is still on.
Move away from sources of wireless interference, such as microwaves, cordless phones, baby monitors and wireless routers.
The signal these devices emit can interfere with the signal your phone needs to receive for good reception.
Note that this can take several minutes to complete.
Verizon Wireless customers use their cell phones for everything from chatting with friends to participating in important business discussions.